Terms of Sale
Version of 5 October 2026 — MineRadar visibility services.
Translation provided for convenience. In case of discrepancy, the French version prevails.
1. Seller and contact
MineRadar is the name of the service available at mineradar.games. Paid services will be sold by a business established in France, currently being set up.
- Name or company name and legal form: published here when sales open.
- Business address and SIREN/SIRET number: published here when sales open.
- Contact email address: contact@mineradar.games.
- VAT regime: published here when sales open.
2. Purpose and customers concerned
These terms govern the paid booking of visibility slots for a game server listed on MineRadar. They apply to both consumer and business customers; provisions reserved for consumers apply to those who meet the relevant legal conditions. Simply running a game server does not on its own determine that status.
The customer must have the legal capacity and authorizations needed to order and promote the server concerned. They provide accurate information and respect third-party rights.
3. Service and duration
The service consists of displaying the server in the chosen slot and category, for the confirmed days. It does not guarantee any number of visits, votes, players, or any revenue. It is not a hosting service for the game server itself.
Dates can be selected individually according to availability, from the next day onward and within a three calendar month horizon. Each day is billed separately. The order covers only the confirmed dates, with no automatic renewal. Days and deadlines are counted in Paris time (Europe/Paris).
4. Price and ordering
The summary shows the dates, prices in euros, the total, the deposit and the remaining balances due. A 15% surcharge applies to Saturdays and Sundays and is included in the displayed price. The prices shown are the total prices to pay; the seller's VAT regime is stated in article 1.
The customer checks the server, the slot and the dates, accepts these Terms of Sale and authorizes payment of the balances before confirming their order with a payment obligation. A copy of the accepted terms and amounts is kept for each day. Availability is checked at the time of booking. The deposit is paid via Stripe; the booking is confirmed only after payment is verified. An abandoned or expired payment attempt does not constitute a confirmed booking.
The prices that apply are those accepted at the time of order. A later change in rates does not change an already confirmed order.
5. Deposit and balance payment
The deposit per day is 25% of its price, with a minimum of €2, not exceeding that day's price. If the calculated balance is less than €0.50, that day's full price is charged at booking. The exact amount is shown before payment. This payment is a deposit against the price, not a security deposit.
The customer authorizes Stripe to keep their payment method on file and to charge each day's balance at the start of that day, in accordance with the schedule shown. Additional authentication may be requested. If a payment is not confirmed, the listing is suspended and the customer may be asked to resolve it from their bookings.
Keeping the payment method on file does not authorize any penalty or additional order that hasn't been accepted. Any refunds are made via the original payment method, unless the customer expressly agrees to another method at no cost to them.
6. Commercial cancellation
This commercial option is in addition to statutory rights and does not replace them. A future day may be cancelled independently of other dates. For a cancellation made strictly more than 48 hours before its start, that day's deposit is refunded.
At 48 hours or less before the start, outside the exercise of a statutory right and outside any non-performance attributable to MineRadar, the customer owes a cancellation fee limited to the amount of that day's deposit; no additional balance is charged for that cancelled day. This fee may be neither abusive nor manifestly excessive.
After the day has started, requests are examined according to the service actually provided and applicable statutory rights. A lack of connection by the customer does not, on its own, mean that visibility was not provided.
7. Consumer right of withdrawal
For a service contract concluded at a distance, the consumer generally has fourteen days from the conclusion of the contract to withdraw without justification. The day of conclusion is not counted; if the last day is a Saturday, Sunday or public holiday, the period is extended to the next working day. The legal consequences of a failure to inform remain applicable.
The customer may notify their decision through an unambiguous statement, in particular using the model below, to the seller's email or postal address shown in Article 1. They may also use "Withdraw" in their bookings for each day concerned, or the assistance form, accessible without signing in, to notify a withdrawal covering several days or an entire order. A time-stamped acknowledgment can be downloaded immediately and is sent by email. The commercial cancellation button does not limit this right.
As a customer-friendly policy, a withdrawal request made from a confirmed future day results in its cancellation and the full refund of its deposit once Stripe confirms the transaction. Situations that have started or are uncertain are examined individually; the date the notification was received is kept on file. A payment already in progress may need to be reconciled. Notification by an unauthenticated third party does not automatically trigger a cancellation.
Amounts owed as a result of withdrawal are refunded without undue delay and no later than fourteen days after notification. Where the listing has not started, the deposit is refunded in full; no booking or processing penalty is added to it.
If the consumer expressly requests performance before the end of the withdrawal period and receives the required legal information, only the amount proportional to the service actually provided up to their notification may remain due. Simply accepting the Terms of Sale or blocking the calendar does not amount to an express request for early performance.
Losing the right before the period expires for a fully performed service requires prior express agreement at the start and express acknowledgment of losing the right once the service has been fully performed. Absent the required legal conditions, MineRadar cannot rely on this exception. Rights relating to a service not provided or non-conforming remain unaffected.
8. Model withdrawal form
To be sent only if you wish to withdraw:
To: MineRadar — contact@mineradar.games.
I/We (*) hereby give notice that I/we (*) withdraw from the contract for the provision of the following service:
Service / order reference: …
Ordered on: …
Name of consumer(s): …
Address of consumer(s): …
Date: …
Signature of consumer(s), only for notice sent on paper: …(*) Delete as appropriate.
9. Broadcast incidents and liability
The customer may report an incident, specifying the order and period concerned. MineRadar examines whether the listing was actually shown and offers appropriate corrective measures. A period paid for but not delivered due to MineRadar entitles the customer to a corresponding refund, without prejudice to other legal remedies. A postponement or credit note cannot be imposed instead of a legally due refund.
No provision excludes liability or warranties that the law prohibits excluding. Mandatory rights that apply, particularly regarding conformity where the service's classification makes them applicable, remain reserved.
10. Abusive bookings
Bookings intended to artificially make slots unavailable to the detriment of MineRadar or other customers are prohibited. Coordinated bookings via multiple accounts or repeated cancellations aimed at preventing access to slots may be reviewed. The number of bookings and the exercise of the right of withdrawal do not, on their own, constitute abuse.
Based on objective evidence, MineRadar may temporarily limit new bookings during a proportionate review. The customer is informed of the reasons, may submit observations to the contact in Article 1, and the measure is reviewed at the end of that check.
MineRadar reserves the right to take amicable or legal action to obtain redress for an established loss, and to request a protective measure from the competent authority where the legal conditions are met. A suspicion, an internal investigation, or the start of proceedings does not, on its own, justify withholding sums. Any withholding must have an applicable legal basis or result from a competent decision, within the permitted amount and duration limits. Refunds legally due remain subject to statutory deadlines.
11. Complaints, mediation and disputes
Complaints are sent to the seller at the contact details in Article 1, or via the assistance form, with the information needed to identify the order. After an unresolved prior written complaint, the consumer may refer the matter free of charge to the competent consumer mediator, under the legal conditions, in particular within one year of that complaint.
Consumer mediator: their contact details will be published here when sales open. Mediation does not prevent the customer from bringing the matter before a competent court.
These terms are governed by French law, without depriving a consumer of the mandatory protections they benefit from, in particular under their country of residence where private international law rules so provide. No exclusive jurisdiction of a French court is imposed on the consumer.
12. Personal data and applicable version
Data processing is described in the privacy policy. Information about the operator also appears in the legal notice.
Changes to these Terms of Sale apply to future orders. The accepted version and order information are fixed, downloadable from bookings, and attached to the confirmation sent after payment is validated. Accepted terms are kept in the language shown at the time of order, even if the email language later changes. These documents do not constitute invoices.